Privacy Policy

Our Privacy Policy sets out below how Ronhill Specials uses and protects any information you provide us with when using this website. Ronhill Specials is fully committed to ensuring your privacy is well protected at all times.

When contacting Ronhill Specials directly through our website Contact Form please be assured that any information you provide us with will only be used entirely in accordance with the nature of your enquiry and our Privacy Statement.

What basic information we collect from you

The following information is all we require when you communicate with Ronhill Specials via our website Contact Form

• Your name and email address when replying to your communication:

This information is instantly removed from our computer system once we have answered your enquiry to your satisfaction.

If you provide a full postal address in your e-mail, maybe when requesting to receive garment samples to inspect, this is also eliminated once we have successfully dealt with your enquiry to your satisfaction.

What we do with your information

We only require certain basic information from our customers, namely:

In order to:

• Respond to your enquiry with follow-up communications including sample garments and fabric swatches to inspect if required
• Fulfil your order request through to final despatch and delivery

For:

• Customer Re-ordering or an Enquiry Reference
• Internal records and accounting
• HMRC Records and Inspection purposes

What we don’t do with your information

As a ‘customer led’ business we do not use any address details for mailing lists or undertake customer surveys for market research or any other purpose. Addresses are held on record only for direct contact purposes with that customer.

Security

We are always committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we receive. We will not sell, distribute or lease your personal information to third parties at any time.

Links to other websites

Our website may contain links to other websites of similar interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website or it’s subsequent interaction with you. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites which are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to each website in question. Remain safe and vigilant at all times maintaining updates for internet security.